Support

We’re here to help

Need a hand with Tribe VPN? Drop us a line — we usually reply within 1–2 business days.

support@tribevpn.com
Wellwon Limited (Hong Kong) · replies within 1–2 business days
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Frequently asked questions

How do I connect?

Open Tribe VPN and tap Connect. On your first connection the system will ask for permission to add a VPN configuration — allow it. The app takes care of the rest.

It won’t connect — what should I do?

Check your internet connection and try again. If that doesn’t help, email us at support@tribevpn.com with your device model and OS version.

Do you keep logs?

No. Tribe VPN doesn’t collect or log your activity. See our Privacy Policy for details.

Forgot your password?

Email us from the address your account is registered to and we’ll help you restore access.